Terms and conditions
Last updated
These terms cover your use of Orbiwatch and anything you buy from us. By using the site or buying a plan, you agree to them.
Who we are
Orbiwatch is run by Vladislav Kutepov, a sole trader in South Australia (SA 5159).
- ABN 90 374 636 715
- Registered for GST from 1 April 2025
“We”, “us” and “our” mean that business. “You” means the person or organisation using Orbiwatch or buying a plan. You can reach us through the contact page.
What Orbiwatch does
Orbiwatch makes live films of real satellites over real places. Each film is computed from public orbital data, so it shows where the satellite is today.
Plans and prices
Each plan has a fixed price in US dollars, Australian dollars, euros, Japanese yen and Chinese yuan. The prices don’t follow exchange rates. You choose the currency above the prices, and checkout charges that price in that currency.
Australian dollar prices exclude GST. Prices in the other currencies include any tax.
Living Film
US$200, A$290 ex GST, €180, ¥32,000 or CN¥1,350, per film, per month.
For your website. It includes:
- Your satellite, site and brand, recomputed daily
- A live embed locked to your domain
- 1080p MP4 exports from our film pipeline
- Cancel any month
Display
US$410, A$590 ex GST, €370, ¥65,000 or CN¥2,750, per screen, per month.
For a screen. It includes:
- Display mode, set up with one link
- Your satellites and site, rotating through every story
- Layouts for portrait, 16:9, 21:9, 4:3 and square
- Presenter mode for pitches and briefings
Mission Film commission
From US$4,800, A$6,900 ex GST, €4,300, ¥760,000 or CN¥32,000.
For a launch or a raise. It includes:
- Storyboard, scenes and edits designed with you
- Built on the same live engine
- Every export the Living Film includes
- A 25% deposit books the work: US$1,200, A$1,725 ex GST, €1,075, ¥190,000 or CN¥8,000
We agree the scope and final price of each commission with you in writing before the work starts.
Billing and cancelling
- Living Film and Display are monthly subscriptions. They renew each month until you cancel.
- To cancel, tell us through the contact page. Your plan keeps running to the end of the month you’ve paid for, then stops.
- The commission deposit is credited to the price of the commission.
- Each renewal is charged in the currency you chose at checkout. Your bank may add its own fee for a payment in a foreign currency.
- If we change a plan’s price, we’ll tell you at least 30 days before the renewal it applies to. You can cancel before then.
- Stripe takes the payments. Your card details go to Stripe and never reach us.
Refunds and your rights
Our services come with guarantees that can’t be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes those rights, or any right your own country’s law gives you that can’t be excluded.
If a service has a major failure, you can cancel it and get a refund for the part you haven’t used, or compensation for the drop in its value. If the failure isn’t major, we’ll fix it within a reasonable time. If we don’t, you can cancel and get a refund for the part you haven’t used.
Apart from those rights, we don’t give refunds:
- for a change of mind
- for part of a month, when you cancel a subscription
- for a commission deposit once work on the commission has started. Before then, we refund it if you cancel.
If we can’t take on or finish a commission, we refund the deposit, less the agreed price of any work we’ve already delivered to you.
Your account
- Give us your real name, organisation and website, and keep them up to date.
- Keep your sign-in safe: your email, your authenticator and your recovery codes. Everything done through your account is yours.
- Tell us straight away through the contact page if you think someone else has signed in.
- Embeds run only on websites you own or control.
Your licence
While your plan is active and paid, we give you a limited, non-exclusive, non-transferable licence to use the studio, your live embeds, your Display links and your exports, within the plan you bought.
- You can use your films and exports to promote your own organisation: on your website, in decks, on social media and at events.
- A live embed runs only on the domain it was issued for, and that domain’s subdomains.
- A Display link runs on one screen.
- The live embed and Display links stop working when the plan ends.
- You can keep using exports you’ve downloaded after your plan ends, for the same purposes.
- You can’t sell, sublicense or share the studio, an embed or a Display link with anyone outside your organisation, or use them for another organisation’s films.
Your content
Your names, logos, colours and anything else you upload stay yours. You promise you have the right to use them.
You give us a non-exclusive licence to store, render and show them, only to make and run your films. It ends when your plan ends, except for copies we have to keep in paid order records. We’ll only show your films as examples of our work with your permission.
You’re responsible for what you upload. Don’t upload anything unlawful, or anything that infringes someone else’s rights.
What stays ours
Orbiwatch belongs to us: the software and its code, the films, scenes, designs, renderings, data processing, text, images, logos and every other asset on the site. Your licence covers only what the plan you bought includes.
Without our written permission, don’t:
- copy, modify or reuse the code, the films or any asset
- reverse engineer, decompile, disassemble or deobfuscate any part of Orbiwatch, except where the law allows it and doesn’t let us forbid it
- scrape the site or its data, or call its API with automated tools
- frame the site or a film in a page that isn’t covered by your plan
- resell, rent or sublicense any part of it
- use any of it to train or improve a machine learning or AI model
Acceptable use
When you use the studio, an embed or a Display link:
- Don’t show a film in a way that suggests an operator, SpaceX or NASA endorses you or what you sell.
- Don’t try to get around the domain lock, the screen lock, the sign-in or a plan’s limits.
- Don’t interfere with the site, overload it, or probe it for weaknesses.
- Don’t use Orbiwatch for anything unlawful or misleading.
How accurate the data is
Positions, passes, orbit counts and heights are predictions. We compute them with the standard propagation model from the newest public orbital elements: from CelesTrak, or from Space-Track’s elements through SatNOGS when CelesTrak doesn’t answer or has nothing newer.
We check for new elements every two hours. The US Space Force and operators usually publish new ones once or twice a day, so a film is never more than a few hours behind the newest public data. Films recompute every time they load, and a film left running refreshes its data by itself.
Near the time the elements describe, a position is typically within a few kilometres of where the satellite really is, and a pass time within a few seconds. The error grows by a few kilometres a day as elements age, and faster for satellites low in the atmosphere or after a manoeuvre. When the data can’t refresh or is more than three days old, the film says so.
Orbiwatch is for presentation, education and communication. We don’t guarantee the exact position or timing of any satellite. Don’t use it for navigation, safety, collision avoidance or operations.
No affiliation
Orbiwatch is independent of SpaceX, NASA and the satellite operators named on this site. Satellite and site names belong to their owners.
Suspending and ending a plan
- If a payment fails and isn’t made good within 14 days, we can pause your embeds and Display links until it is.
- If you break these terms, we can pause or end your plan. Unless the breach is serious or can’t be fixed, we’ll tell you first and give you 14 days to fix it.
- We can end a plan for any other reason with 30 days’ notice. We then refund what you’ve paid for the time after it ends.
- When a plan ends, its embeds and Display links stop working. Exports you’ve downloaded stay yours to use under your licence.
Availability and liability
We run Orbiwatch on a best-effort basis. The Living Film plan has no service level, so a film may sometimes be unavailable, for example during maintenance.
Apart from the guarantees in your rights, Orbiwatch is provided as it is, and we make no other promise about it.
Where the law allows:
- we aren’t liable for indirect or consequential loss, or for lost profits, revenue, business, goodwill or data
- our total liability to you is limited to what you paid us in the 12 months before the claim
- for services not usually bought for personal or household use, our liability for a failed consumer guarantee is limited to supplying the service again or paying what that would cost
None of this limits your rights under the Australian Consumer Law, or our liability for fraud or for death or personal injury we cause.
Claims about your content
If someone makes a claim against us because of content you uploaded, or because you broke the acceptable use rules, you’ll cover our reasonable costs of that claim. This doesn’t apply to the extent we caused the loss.
General
- Events outside our control. We aren’t responsible for a delay or failure caused by something we can’t reasonably control, such as an outage at a provider, a natural disaster or a change in the public orbital data.
- Severability. If a court finds part of these terms invalid, the rest still applies.
- Transfer. You can’t transfer your plan without our written permission. We can transfer these terms to a business that takes over Orbiwatch, and we’ll tell you if we do.
- Entire agreement. These terms, and any written scope we agree for a commission, are the whole agreement between us about Orbiwatch.
- Notices. We’ll send notices to the email address you gave at checkout. Send yours through the contact page.
- Waiver. If we don’t enforce a term straight away, we can still enforce it later.
Governing law
These terms are governed by the law of South Australia, Australia. Disputes go to the courts of South Australia.
Changes to these terms
If we change these terms, we’ll post the new version on this page with a new date. If a change affects a paid plan, we’ll email you at least 30 days before it applies, and you can cancel before then. Questions about them are welcome through the contact page.